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In efforts to safeguard public health in a population with a high consumption of bottled drinking water, UAE has chosen to regulate water to reduce the risk of outbreaks caused by water borne diseases and advance and harmonize the quality of drinking water sold in the UAE market. All bottled drinking water needs to obtain a mandatory Emirates Quality Mark (EQM) Certificate of Conformity.

The product requires finished product assessment as well as on-site audit assessment to ensure that the plant can consistently product the same quality of water based on ISO 9001 quality management system as well as the related.

The relevant UAE regulation for this is UAE Cabinet Resolution No. 26 of 2013, adoption of mandatory specifications for water.

  • Regulated Product list
  • Requirements for Bottled Drinking water
  • Service Procedure Steps

Regulated Products

  • Natural Mineral Water
  • Bottled Drinking Water
  • Ice

Application Requirements for Bottled Drinking water

  • ESMA Application ID number obtained by filling up an online application form though this website:https://eservices.esma.gov.ae/#/page/login
  • Valid UAE Industry/Trade License. (or declaration or accountability)
  • Registration certificate for Industrial Measurement System
  • Distributor ownership (for Traders only)
  • Test Report from accredited and recognized laboratory according to approved Gulf standard
  • Controlled Copy of relevant QMS/HACCP Manual.
  • Brief Description of Manufacturing Process
  • Plant Equipment Lay-out
  • Vicinity Map of the Factory
  • Labelling artwork
  • Quality control plan
  • Evidence of Approval from other Conformity Assessment Bodies
  • Electronic Declaration of Conformity
  • Fees

Service Procedure Steps

  • Registration on ESMA website
  • Apply for Emirates Quality Mark
  • Upload the Required Document
  • Select TÜV Middle East W.L.L from NB list
  • Pay the fees
  • Documents Review
  • if the product is fulfilling with all the requirements, system will notify the clients to pay the fees for audit and schedule the assessment
  • Obtain EQM certificate
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